Title:
Adding Up the Costs of Bullying in the Workplace
Description: This is
a VOA Special English Economics Report.
See text below
Text:
President Obama held a White House conference in
March to discuss ways to prevent bullying in school.
But bullying is a problem not just among young
people. Workplace bullying can involve threats,
baseless criticism, discrimination and favoring some
employees unfairly over others. Thirty-five percent
of Americans in a survey said they had been bullied
at some time at work. The poll by Zogby
International and the Workplace Bullying Institute
found that another fifteen percent have witnessed
it. What some workers consider bullying by another
worker or a supervisor might not always be true. But
experts say productivity suffers in workplaces where
employers tolerate or accept bullying. People take
sick leave more often. Some take legal action.
Jennifer Sandberg is a law partner in the Atlanta
offices of Fisher & Phillips. She represents
companies in labor cases. She says employers can
avoid most problems simply by acting in a
professional, businesslike way.In her words, "The
best advice I can give to managers and supervisors
is not to worry about the law, but to be sure that
their behavior is professional."She says this means
that everyone plays by the same set of rules. She
points out that "there are still basic rules that
every single person in an organization needs to
follow."People who bully spend less time on
productive work. They can make the workplace tense
and unhealthy.Author and executive coach Lauren
Mackler calls it a "toxic" environment. She advises
people to avoid emotional conflict and child-like
reactions when faced with insulting criticisms. She
also says people who show self-respect can be less
likely targets of a bully. She gives examples like
dressing well and looking people in the eye when
talking to them.And Lauren Mackler advises people
who feel bullied to consider how the bully got that
way. She says bullies were often bullied themselves
as children. In her words, "That'll help you to have
more compassion inside instead of judging the person
and further feeding a toxic interaction."But
bullying can cause some people to leave their job.
Ms. Mackler says replacing experienced workers can
cost one and a half times their yearly pay, or even
more.In April of two thousand ten, Australia's
Productivity Commission considered the cost of
bullying in a report on workplace safety. The lowest
estimate of the cost to the Australian economy ten
years ago was six to thirteen billion dollars. For
VOA Special English, I'm Alex Villarreal. You can
read and listen to our programs on business and
other subjects at voaspecialenglish.com. Click on
The Classroom link for interactive exercises. And
join us on Facebook and Twitter at VOA Learning
English.
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