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Home - Facebook Comments Plugin Problems
 
English Global Group (EGG)
Facebook Comments Plugin Problems
December 2011 - After spending an unreasonable amount of time searching for a solution to recent Facebook comments plugin problems, I decided to post this page in hopes someone can come up with some answers.

As many of you website owners already know, Facebook made changes to their comments plugin recently. The old comments plugin now displays the following message in the commenting window.

“Warning: this comments plugin is operating in compatibility mode, but has no posts yet. Consider specifying an explicit 'href' as suggested in the comments plugin documentation to take advantage of all plugin features.”

This message appears to be showing up only on pages without any posts. In any event the number of posts to my sites, and no doubt to other sites across the Internet are down dramatically.

It seems the consensus online consists of the following solutions, none of which are acceptable.

1. Continue using the old comments plugin - this sucks since it means site visitors will continue to see the message shown above and be reluctant to post.

2. Begin using the new comments plugin - this really sucks since it completely wipes out all previous posts!!!! Pretty unfair to those kind folks who took the time to login to their Facebook accounts and comment. Sucks for site owners too whose reputations are built on the accolades of others.

Note: was unable to get the comments moderation to work with the new version

Additional Note: the old plugin could be added to a master template and when updating site pages the plugin would be installed on each page with the result being individual site pages could receive posts independent of other site pages. Installing the new plugin results in a sitewide comments plugin with the only way to individually comment on each page is to manually install the plugin on each page with the page URL specified in the script.

3. Discontinue using all Facebook comments plugins - this really really really sucks since, as we all know, a tremendous amount of site traffic can be derived from implementing any of the many Facebook plugins which take full advantage of the guestimated 800 million active members.

Facebook seems unwilling to address these issues making me think this is their way of forcing site owners to comply and install the new plugin. Numerous blogs in and out of Facebook are addressing this issue with representatives from Facebook nowhere to be found.

Stackoverflow blog - recent post about the problem
Stackoverflow blog - another recent post about the problem
Wordpress blog - recent post about the problem
Paul O'Flaherty - recent post about the problem

In addition I posted a comment about this problem on the following page for the comment plugin and the comment automatically deleted when the page was refreshed.

Facebook comments plugin page

If anyone out there knows of a solution to this problem, preferably a way to use the new plugin and:

1. easily install it sitewide with individual commenting on each page
2. retain all comments posted using the previous plugin
3. find a way to moderate the comments


please post a solution below using, ironically, the Facebook comments plugin.
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